As a Go-Giver Coach, I am always looking for ways to add
additional value to the people I serve with my messages on Twitter. An
often overlooked method of adding more value to your community – something so
simple, yet massively powerful in creating goodwill, is building trust and
rapport, and establishing a positive mental image in the minds of everyone
reading your tweets.
It’s been
said that a person’s name is to that person the sweetest and most important
sound in any language. When someone uses your name, when in conversation
with you, it creates a bond, shows respect, provides validation and instills a
general sense of well-being.
On Twitter,
it can be very easy to have chats with people and never think about using their
name, rather relying on their Twitter handle as their name. In some
cases, their name and handle are the same or a variation of their name.
But as Twitter grows, most of the common names will have already been taken,
forcing new accounts to create a unique handle that may represent their company
or mission.
It is in
these situations that I would like to challenge you all to explore their
account information or website to learn their name, and begin to refer to them
by name in your conversations with them.
Many of the
Twitter applications will include the name of the account it was created with,
or was included in the User Name in their Twitter Settings.
This is
probably a good time to review your own Twitter Profile, and determine if you
made it easy for people to know your name. If they can’t find it, you’ll
miss out on the opportunity and good feelings discussed above when someone
mentions you by name.
In addition
to learning the names of the people you may already be chatting with and not
using their name – start using their names in every tweet between the both of
you.
The extra
credit assignment is to: 1) search out people asking questions that your
services can provide a solution; 2) start a conversation using their name –
without pitching, to build trust and rapport; 3) allow them to discover
naturally what you do and how you will be able to serve them.
Go boldly
into the Twitterverse, and create even better relationships by remembering and
referring to the people you are chatting with by name. When you give
respect and validation first, you’ll be amazed on how much more will be
returned to you from unexpected people at unexpected times.
Happy Tweeting!
Schedule a Twitter Strategy Session with Gary today, to learn how you
can be an even better Twitizen.
PS – the
next #GaryLoperTwitterParty is coming Oct 5 at 12 pm ET, save the date!