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Bosses Say American Workers Fall Short:

In a recent survey by the American Management Association, the nation's bosses and board members made it clear that they believe American workers lack the basic skills necessary for collaboration, communication and critical thinking.

‘But what's missing in the discussion is the ability to communicate and make key decisions at lower levels," Ed Reilly, chief executive of the American Management Association.

Executives want people who can make decisions, talk and write to their co-workers in ways that are both welcome and easily understood, work well with other people and be innovative and take action on their own when the group is getting too sluggish.

But this same survey does not offer solutions. One web site does:

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