How do people
learn best, with the freedom to learn their own lessons or by force?
As parents, or
any type of leader, we most often are led by a direct result – getting a
product or service to market or raising a child or protégé to achieve their
dreams or just get through life with the least harm done possible.
We tend to be
over protective, often limiting any creative potential and probably damaging
the growth. We know of many of the mistakes that can be made and rush to
tell them how to do it, most often in a telling, demanding way, instead of a
showing and sharing way.
Is our world
really so busy and filled with deadlines of some sort, that as leaders we
cannot be compassionate to those we are working with and serve to teach them in
the best possible light, which can only provide beneficial results for
everyone.
Every one of us
is genuinely unique in the best way we learn and are motivated, and many times
throughout our lives we were given “advise” we were not ready to receive
or willing to listen to. We needed to learn for ourselves-which meant at times
we created a painful lesson. If we are paying attention, we will gain
from that past pain. If not, we will be presented with the same lesson
until we “get it”.
Looking back
into my life I recall leaders who never would admit their own mistakes, and
would scream and belittle to beat their way into our heads. I have yet to
see either method be very effective. Have you?
How different
would we be if those leaders led with compassion and understanding?
Allowing us to make our choices but be near to assist us, should things start
looking a little dicey. Guiding, listening and sharing to help us realize
we have more within ourselves than we realize. But, it was beaten out of
us by the “leaders” described above, that we are less than we are and
they know everything.
Glinda, the
good witch of the North- Wizard of OZ, represents the type of compassionate
leadership. She patiently waits behind the scenes as Dorothy follows the
Yellow Brick Road, looking out for Dorothy’s welfare, allowing her to learn her
own lessons and stepping in subtly to help –awakening from the poppy field
sleep to continue the journey.
Mistakes,
misfortunes visit all of us and those we serve have their own. As leaders
we must always remember that everyone has a deep need to be needed, loved and
heard. Sharing our experiences in a way that respects their own process
can do wonders in building them into who they are to become. Whenever
possible to allow them to learn on their own, there is nothing like personal
experience to drive home the lesson.
Making sure
that the harm done is minimal to themselves or the product, although, there are
many occurrences of people learning most when they fail the worst. I
recall a story of a project manager whose mistakes led to more than $1 Million
in losses to the company. To the project manager’s amazement he was not
fired, but was re-assured that the company had just invested $1 Million in his
education.
So often we
make mistakes and are thrown away –either by companies, in relationships, or
family. The times we need the most love is when we deserve it the least.
For the boss above appears to have compassion and knows with being
understanding and supportive that the company will more than recoup their
investment in the project manager.
How is it in
your world, company or family?
Are you leading
as you were led or how you would want to be led?
Gandhi, tells
us “To become the leader you would follow”. Far too often we have
experiences that touch us deeply to learn what we would never want to be done
to us again. Learning what not to do invokes our own passions of what we
truly want to do and become.
I hope that the
thought of people being disposable ends soon. We will never all think or learn
alike; we each have personal issues that tend to blur our visions. Many
times those who do not comply with guidelines are disregarded, perhaps blurring
their visions even more. This can change though compassionate
leadership. The definition of compassion is to “suffer with” or
have sympathy. To remember how they are feeling- how you may have
felt with the same circumstances. We are all walking wounded – just
keeping that in mind will be an incredible shift for all those you serve.
All the problems cannot be left at home, at the office, or swept under the rug.
Putting the needs of others first and investing time and energy in those we
serve will come back more than ten-fold.
Back in 1989, I
was working in a machine shop with a “screamer leader”. I felt
horrible every minute I was there, which may of led to my lapse of attention on
a couple of occasions where I got injured. The last time was a back
sprain, which pushed me to find another line of work and to get away from the
screaming. I had already enrolled in school for my marketing degree and
sought out anything that would support my new direction. Then I found an
absolute blessing in my life, a small marketing company run by Rima and Fred.
Rima was incredible; she saw her employee’s gifts and talents and fed
them. I saw her turn around many lives –including mine—by listening,
nurturing, guiding, teaching us from our own mistakes and validating us.
For those of us who “got it” we became her new leaders and that
investment was repaid to her immensely and now we have the opportunity to pay
it forward.