Companies of all sizes, including entrepreneurships, need to reassess the reality of their need to seek help for business. Some are on a tight budget for business and hesitate to seek help. But when an essential issue is at hand, we must ask ourselves: ‘Do you realize the benefits of seeking help for business?’
The benefits of seeking help can include the following:
- Maintaining credibility and establishing brand identity
- Establishing admiration from prospects and clients
- Encouraging client loyalty
When we are willing to accept our limitations, we know to seek help, adjust, and then we can advance. The same proves factual no matter the size of the company, a team or employee involvement, or entrepreneurial endeavors: Moving forward on a professional footing further builds credibility with business growth to follow. Moreover, hiring the proper assistance helps us exponentially. Word of mouth spreads quickly, and it is essential that the whispering is on a positive note.
The only good news about yesterday’s awful experience is that it gave me additional insights to share. It is a story about ‘what not to do!’
My Story
Punctuality is one of my strengths. Upon needing to help another with a medical appointment, I arrived and checked in punctually. We then sat in the waiting room for fifteen minutes before the consultation time. To our shock, an hour passed as we and many others awaited a consultation.
A nurse finally appeared to tell all of us at once that there was a delay, and then she walked away. The facts were missing, as was the personal touch. She stood far from everyone, indicating we would need to wait longer. Another two hours passed, and then I had it. I politely thanked the person who checked us in and then asked about the hold-up; she was unaware. Upon having an answer, she revealed the wait would be at least another two hours. At this point, I expressed my frustration.
Another nurse respectfully entered the waiting room to speak with us. I first inquired about the three-hour-plus delay. As she attempted to provide excuses, today’s blog post came to mind!
Realize Your Limitations to Succeed!
- Upon knowing your limitations - hire professional help either for a project or full-time.
- For private matters, speak to individuals, not the entire group.
- Listen carefully to make improvements.
- Provide timelines as accurately as humanly possible.
- Apologize ASAP for delays and give a credible explanation; avoid excuses.
Thankfully, the procedure went well, and we are grateful. We have other choices for future care, and we will consider them when the need arises. It will be wise for the practice to reconsider how they operate.
Related Blog Stories:
Are Excuses Holding You Back?
https://smoothsale.net/are-excuses-holding-you-back/
Are You Building Client Loyalty and Revenue?
https://smoothsale.net/are-you-building-client-loyalty-and-revenue/
In Conclusion:
Every business depends upon excellence in customer care to enjoy growth, a returning and referring clientele known as the Smooth Sale!