Negotiation Can Be Friendly and Successful

Most people avoid negotiation the best they can as they see it as anything but friendly or successful. But it doesn’t have to be that way; moreover, the better style is conducting a friendly conversation with curiosity included! While it may sound outlandish, the one-word question opens more doors than you may imagine possible.

The Better Negotiation Starter

One word will put you on the path to a better outcome: The brief question quickly moves you to the next necessary step for an excellent conversation and moves all involved to a more robust solution. ' Why?’ is the basis for a friendly and successful negotiation.

Instead of pressuring people, the one question comforts the person about to answer. Seeing you listen with greater interest than most, they reveal almost everything on their mind. Taking the conversation a step further, you may hear things that are not 100% understandable, provoking the need to ask them to explain the whole meaning along with their reasoning. This style of negotiation prompts the following:

Negotiate Ideas Exemplifying Leadership

Numerous factors enter a successful negotiation and including:

• Careful listening to what is being said and omitted.
• Asking many questions to reveal the entire 'story.'
• An equal exchange of insights.
• Dig deep with more questions to understand the other side's positioning fully.
• Both sides will be willing to 'give' to 'get.’

Better yet, the following occurs:

·      Trust in you

·      Understanding between both or all of you.

·      Ideas abound for a more comprehensive solution

The emphasis is on modeling leadership no matter the position one may officially hold. Leading emphasizes hearing out opposing viewpoints for in-depth understanding to create a better solution together. Modeling better leadership qualities will encourage others to do similar. Moreover, by encouraging everyone to share their insights and experiences in an open forum, versus a select few, the feeling of inclusion will contribute heavily to a better outcome. 

Furthermore, behaving this way almost silently teaches reports how to grow into leadership positions. Encouragement is a crucial principle for grooming effective and influential leaders.

Your Time to Negotiate

Should frustration take over when people dismiss your ideas or special requests, it's time to pause and consider how you may improve your effort. Giving up is common among many, but it never serves anyone well. Instead, reviewing previous (or several) requests immediately considered ridiculous is an excellent exercise. Negotiating well can convert 'ridiculous ideas' into something workable and appreciated.

When you hear a put-down or negativity, respond with the question, 'Why do you believe that?' Then state there are elements to consider about which you must be aware. The response will stop someone in their tracks to say, 'What?' Then it's your turn to dive into a deeper explanation. But connecting the dots between your interest and the other person's is essential.

The entire process upfront depends upon asking the other person about their objection(s) and delving into all the contributing factors. Once you become familiar with what bothers them, it is almost a straight line to figure out a solution whereby you both walk away happy. A successful negotiation Is referred to in sales terms as a ‘win-win.’

Negotiate The Better Solution

The goal of any negotiation is to complete the discussions with everyone feeling they have something to gain, known as a win-win. Companies will treat their employees with respect, hear out their issues, and negotiate an outcome whereby everyone believes they are better off than before. The effort establishes loyalty, slows down the revolving door syndrome, and increases loyalty among the many you meet.

Sales Tips: Negotiation Can Be Friendly and Successful

1.    When you hear dismissals of your ideas, strive to omit anger from the conversation.

2.    The better approach to annoyance is to ask, ‘Why do you believe that?’

3.    Delve deep into the annoying position with questions to uncover facts that do not relate.

4.    Keep your tone of voice in check, doing your best to remain pleasant.

5.    As responses reveal themselves, suggest a varying viewpoint and end it with a question.

6.    Keep track of how people respond to your questions and whether you can turn an undesirable stance into an acceptable one.

7.    Open the door to new possibilities of working together should there be an interest.

8.    If the other person is unwilling to hear an insight different from theirs, avoid wasting time and excuse yourself to use your time better.

9.    Politeness and a smile usually work wonders.

10. Celebrate Success!