by smoothsale | Oct 30, 2021 | Business Development, Sales | 0 comments

Photo by Eden Constantino via Unsplash

Sadly, it’s doubtful that you or anyone you know receives the appreciation you believe you deserve. In business, particularly with sales, the competition is so fierce that often people lose focus on their clientele; instead, they only consider the monetary gain.  The process then becomes a sinkhole where sales decline and a new job is on the threshold of reality.

Frequently, management compounds the problem for their employees.  They don’t care about the concerns prospective clients may have or the anguish their representatives feel.  Executives of corporations are frequently out of touch with reality for what’s happening on their sales floor.  Not only are representatives frustrated with the unlikeliness of making quota, but there is a simultaneous tug of war in the background with their managers.

All the upset above once again leads to the ‘revolving door syndrome.’  The syndrome refers to hiring and training at a cost, then losing employees and needing to repeat the process.  The issue compounds the desperation for sales coming forth.  If you ask employees, ‘do you receive appreciation you believe you deserve?’, they will almost unanimously say, ‘No!’

Let’s consider how we may improve our efforts.

1.     Swap the Priority of Quota to Focus On Customer Care
Sales managers only care about each representative making their quota.  However, small business owners and entrepreneurs should take note of how to improve their effort too. 

Upon making your clientele (prospects and customers) your primary focus, it becomes your destiny to receive the appreciation you believe you deserve. It's a rarity for sales and businesspeople to put clients' interests first; upon doing so, you distinguish your brand and sales follow.  In addition, appreciation plus referrals and testimonials come your way.  You will never again need to worry about a full sales pipeline, meeting quota parameters, or paying bills.  Customer care is to be first.

2.     Extend The Team Meetings to Executives
Salespeople have first-hand knowledge of what clients want.  It will benefit all management levels to know the latest insights so that improvements may be made aligning with client desires.  Discussions of pros and cons for moving forward with the ideas will help contribute to more insightful conversations with clients.

3.     Demonstrate You Care.
By showing empathy around issues that may arise and offering to discuss possibilities for solving them, those in your employ will remain in your employment for the long term. Why?  They will gladly answer Yes! to the question, 'Do you feel appreciation you believe you deserve?' Equally important is that the bottom line will improve by eliminating the revolving door continuum.

4.     Model Teamwork: Diversity, Equity, Inclusion
Teams exist to empower the output.  But by empowering only a few and not listening to the rest, the opposite occurs.  Once again, disregarding most of the team members leads to a revolving door.

It's necessary to mirror the sports teamwork model where everyone counts.  Backgrounds and diverse thinking can bring about more robust solutions.

5.     Treat Employees As Clients
In essence, employees are clients; they will not return with ill-treatment, necessitating the hiring process once again. When employees answer, 'Yes!' to the question 'do you receive appreciation you believe you deserve?' the company reserve builds due to client and employee loyalty. Better yet, you will eliminate all reasons for hounding your salespeople about their quotas as satisfaction among all builds.  

The above insights help you to achieve the Smooth Sale!

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Sales Tips:  Receive Appreciation You Believe You Deserve

1. Work toward diversity and inclusion for everyone to feel they belong.
2. Ensure all team members feel welcome.
3. Provide individualized help to each member of the team.
4. Encourage teamwork and motivate the ambition to meet goals.
5. Award those who provide insightful ideas.
6. Create monthly activities that will promote team spirit.
7. Some months create activities working in two’s to develop camaraderie.
8. Earn the answer ‘Yes’ when employees hear, ‘Do you receive appreciation you believe you deserve?’
9. Give and get a report card to improve your style into the following year.
10. Celebrate Success!